AI Chatbot Simulation
Interact with the AI chatbot as a customer. Your goal is to test its responses and identify areas for improvement based on the persona.
Mission Briefing
Scenario: You are a potential customer interested in the new 'Starlight' marketing suite, but you have concerns about it being too complex for a small business.
Your Goal: Test the chatbot's ability to address your concerns and guide you effectively.
Bot Persona: Helpful, professional, slightly enthusiastic.
Instructions: Chat with the bot as the customer. See if it can convince you to book a demo. Your performance is measured by how well the bot handles the conversation.
Performance KPIs
Conversation Steps:1
User Sentiment:Neutral
Goal Achieved (Demo):No